To mātou mahi | What we do
Te Tai‑awa o Te Ora provides a full wrap‑around, kaupapa Māori services model that supports individuals, whānau, and tamariki across community and school settings. Our services are holistic, culturally grounded, and designed to work together.
We believe in walking alongside our whānau. Our role is to tautoko whānau to identify their own goals and pathways forward.
Ngā Ratonga Oranga
Our Services
Social Workers provide assessment, advocacy, care planning, and practical support that is whānau‑centred and strengths‑based for whānau facing complex social or systemic challenges.
Te Hunga Tauwhiro i te Kura – Social Workers in Schools (SWiS) is a primary and intermediate school-based community social work service for tamariki to improve their safety, wellbeing and educational outcomes.
Counsellors can guide you through discussion of your feelings and concerns to identify issues and develop coping mechanisms and pathways forward.
Whānau Ora is a whānau‑led approach that supports whānau to identify their aspirations and build pathways toward long‑term wellbeing and independence.
Kia Ora Ake is a oranga hinengaro wellbeing support programme for tamariki, delivered in partnership with schools and whānau. Available for tamariki (5 to 12 years old).
Mā Wai Tēnei Ratonga
Who We Support
Our services are available to:
Individuals
Whānau
Tamariki and rangatahi
Hapori and community groups
You do not need to be in crisis to access support — early, preventative support is welcomed. Our Services are Free.
He Wāhi Haumaru
A Safe Space
We are committed to:
Cultural safety and respect
Confidentiality and trust
Inclusive, non-judgemental practice
Honouring identity, whakapapa, and lived experience
Awhina
Provide guidance and support when needed to help you navigate through life’s challenges. We walk alongside you on your journey.
Hāpori driven
We know our hapori and what works and how to ensure our whānau receive the supports they need. We want to develop our hapori alongside our people and work to raise awareness about social injustice and to tautoko necessary change.
Advocacy
Advocate for client’s rights and needs for fair and equitable treatment. Raise awareness about social injustice and advocate for policy changes that can benefit vulnerable populations.
Connected
We connect whānau with supports and agencies.
Our Partner Schools
Bairds Mainfreight Primary
East Tamaki Primary
Fergusson Intermediate
Kia Aroha College
Mayfield Primary
Rongomai Primary
St John the Evangelist Catholic School
Te Kura Kaupapa Māori o Piripono
Wymondley Road School
REFERRAL PATHWAYS
Community‑based referrals via agency or self‑referral Email: [email protected]
School‑based referrals are managed through the school’s SWiS or Kia Ora Ake referral process.
Referrals need the consent of the parent or primary caregiver and can be made by: the tamariki, or whānau themselves, the school, community or government agencies.
CONTACT US
To talk to us in person, we are located on the Ground floor, Whirinaki House 7 Springs Road East Tamaki
Call us on 09 2744 220 or text for a call back 027 2744 220
Email [email protected]
We work Monday to Friday 8.30pm – 4.30pm
Except for public holidays
